职位描述 Customer Service Assistant Job Description 客服助理工作职责 Careers Plan 职业规划: Customer Service Assistant 客户服务助理 Customer Service Supervisor客户服务主管 Progress Teacher 课程进度老师(班主任) Responsibilities 工作职责: 1. This position is responsible for the reception of visitors 接待来访客人 2.Assist customers in their daily use of the center. 为学生和家长提供和安排各项中心的服务 3. Assis other departments with customer service. 协助其他部门完成客户服务工作 4. Maintain center image. 维护中心形象和秩序 5. librarian管理图书馆 6. Teaching assistant 助教 Requirements 能力要求: 1.Good communication skills and ability for solving problems 良好的人际沟通技巧和处理问题和矛盾冲突的能力 2.High awareness of responsibility and customer-focus 拥有高度责任感和客户服务意识 3.College diploma or above 大专及以上学历 4. Good command of spoken and written English 简单的英语听说读写 5. Previous demonstrable service experience 曾有客户服务的相关经验 6. Willingness to work a flexible schedule 接受弹性的工作时间 7. Pleasant and outgoing personality 开朗外向 8. Basic IT knowledge 可以使用办公软件 We offer 我们提供: 1. Highly competitive salary 有竞争力的底薪 2. Full social welfare 完善的社会保险 3. Professional training for the position 完善的培训机制 4. Paid annual vacation 带薪年假 {~CQ 2028 CQ~} 工作地点 上海市闵行春申路3755弄3楼